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yeah, that's a big one. I'm glad we're catching it...<br>
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<p class="sign"> <span class="name">Mushon Zer-Aviv</span><br>
<span class="main"> <img moz-do-not-send="false"
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On 8/30/10 11:29 AM, adam hyde wrote:
<blockquote cite="mid:1283182140.1616.23.camel@esetera" type="cite">
<pre wrap="">actually i think i can see the issue.
Lulu requires all fonts to be embedded including the 'standard' 14 fonts
or so that are stipulated by the pdf specification. Hence while
Helvetica is a standard font and all PDF readers under the sun are meant
to know how to render it and dont require it to be embedded....lulu and
other PoD services _do_ require it to be embedded.
When I look at your contents file Helvetica is not embedded. Which means
its a bug...will file it for Doug...
adam
On Mon, 2010-08-30 at 11:19 -0400, Mushon Zer-Aviv wrote:
</pre>
<blockquote type="cite">
<pre wrap="">I keep getting these "font not embedded" error messages from Lulu...
The interior PDF looks fine:
<a class="moz-txt-link-freetext" href="http://www.lulu.com/items/volume_68/9186000/9186585/2/print/collaborativefutures-en-2010.08.23-a5.pdf">http://www.lulu.com/items/volume_68/9186000/9186585/2/print/collaborativefutures-en-2010.08.23-a5.pdf</a>
and the cover PDF does too:
<a class="moz-txt-link-freetext" href="http://www.lulu.com/items/volume_68/9186000/9186585/2/print/9186585_cover.pdf">http://www.lulu.com/items/volume_68/9186000/9186585/2/print/9186585_cover.pdf</a>
To be on the safe side with the cover file I outlined all the fonts,
so the problem cannot be there.
Any chance Objavi exports PDFs that are not compatible with Lulu?
-------- Original Message --------
Subject:
Problem with Lulu content item
#9186585
Date:
Mon, 30 Aug 2010 08:05:54 -0400
From:
<a class="moz-txt-link-abbreviated" href="mailto:noreply@lulu.com">noreply@lulu.com</a> <a class="moz-txt-link-rfc2396E" href="mailto:noreply@lulu.com"><noreply@lulu.com></a>
Reply-To:
<a class="moz-txt-link-abbreviated" href="mailto:noreply@lulu.com">noreply@lulu.com</a>,
<a class="moz-txt-link-abbreviated" href="mailto:do-not-reply@lulu.com">do-not-reply@lulu.com</a>
To:
<a class="moz-txt-link-abbreviated" href="mailto:mushon@shual.com">mushon@shual.com</a>
Dear Mushon Zer-Aviv,
We regret to inform you that there has been a problem fulfilling an order for <a class="moz-txt-link-freetext" href="http://www.lulu.com/content/9186585">http://www.lulu.com/content/9186585</a>. Our printer has delivered us the following error:
We have been notified that your file will not RIP (print) on Lulu's printer in its current format. The error message we received was 180: Content ID 9186585 font not embedded.
Regards,
Lulu Support
<a class="moz-txt-link-freetext" href="http://www.lulu.com/support">http://www.lulu.com/support</a>
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</pre>
</blockquote>
<pre wrap="">
</pre>
</blockquote>
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