[FM Discuss] how to show off booki?

[Adam Feuer]

On Thu, Aug 19, 2010 at 8:28 AM, adam <adam at xs4all.nl> wrote:
> Can we take you up on your (extremely generous) offer to us use Mifos as
> a case study and then we can use this as the first and as a template to
> format others?

Adam,

Yes. Reply to me off list and we can work this out!

> If we did this would someone within Mifos write it or is it better that
> a 'third party' compose it?

Best if someone from your organization (for instance, you or another
interested person) does it. Usually you have to interview several key
people - the people who used or "bought" (decided to use) the
software, and the business people who derived the benefits. Then you
take the info in the interviews and combine them into a single
document.

I can introduce you to those people at Mifos.

What you are looking for is:

Context - what does the person or organization using your software do
for business, to make this come alive. Sometimes you can also make
this real by talking about real people.
Problem - what is their pain or problem
Solution - how did they use your software to solve the problem
Results - what were the business results they got?

This document also outlines many of the questions that are good to
answer in a case study:

http://www.chrisoleary.com/projects/TheParadoxOfPain/Documents/TheParadoxOfPain_SummarySheet.pdf

-adam
-- 
Adam Feuer <adamf at pobox dot com>