[FM Discuss] Thunderbird manual feedback

[Lana Brindley]

On 10/12/2010 06:07 AM, James Simmons wrote:
> Mark,
>
> One gripe I have with your manual is that it doesn't explain enough.
> For instance, at work I use Thunderbird as an alternative to the Lotus
> Notes email client.  (If you've ever used Notes you'd know why).  To
> set that up I needed to know about IMAP, LDAP, SMTP servers, and how
> to figure out what the values are for each.  Your manual doesn't go
> into that.  It just walks through screen shots telling me stuff most
> people could figure out on their own.
>
> James Simmons
>

Hi James,

I'd say you're getting your audiences confused here. From Mark's email, 
he's writing a user guide (<quote>we are creating a manual that helps 
people use Thunderbird for their daily e-mail tasks</quote>). What you 
want is an administrator's guide.

Similar, but different ;)

L

-- 
Lana Brindley
Content Author II
Engineering Content Services
+61 7 3514 8178 - ext (85) 88178
RHEL5 RHCT: 605008757717273

"All parts should go together without forcing. You must remember that
the parts you are reassembling were disassembled by you. Therefore, if
you can't get them together again, there must be a reason. By all
means, do not use hammer." -- IBM maintenance manual, 1975
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