<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html; charset=ISO-8859-1"
http-equiv="Content-Type">
</head>
<body text="#000000" bgcolor="#ffffff">
<font face="Helvetica, Arial, sans-serif">Thanks to everyone who
replied for the feedback. <br>
<br>
My goal is a user manual that my 70-something mother-in-law could use.
When I looked around the Internet I couldn't find a guide that did just
that. I found lots of short how-to articles that described various
setup and usage tasks but nothing that took someone from installation
to reading an e-mail. So, that's what I tried to write.<br>
<br>
I do want a manual that leaves users confident that they can use
Thunderbird and not scared by the complexity of it. I think it's a good
idea to make the chapters a bit more (okay, a lot more) friendly and
less cold. Also, I'll figure out how to add some more technical
information to it.<br>
<br>
James - I have used Notes and I agree that Thunderbird is much better
(and Notes' calendar features are really horrible). I didn't envision
the audience for this manual as people looking to setup and use
Thunderbird in a work setting in place of Notes or Outlook. Maybe we
can add this topic as a chapter.<br>
<br>
I am very much looking forward to the sprint and seeing how the manual
gets better with input from more people. <br>
<br>
Thanks again,<br>
<br>
Mark<br>
<br>
</font>On 10/11/2010 04:45 PM, Lana Brindley wrote:
<blockquote cite="mid:4CB37786.3090306@redhat.com" type="cite">On
10/12/2010 06:07 AM, James Simmons wrote:
<br>
<blockquote type="cite">Mark,
<br>
<br>
One gripe I have with your manual is that it doesn't explain enough.
<br>
For instance, at work I use Thunderbird as an alternative to the Lotus
<br>
Notes email client. (If you've ever used Notes you'd know why). To
<br>
set that up I needed to know about IMAP, LDAP, SMTP servers, and how
<br>
to figure out what the values are for each. Your manual doesn't go
<br>
into that. It just walks through screen shots telling me stuff most
<br>
people could figure out on their own.
<br>
<br>
James Simmons
<br>
<br>
</blockquote>
<br>
Hi James,
<br>
<br>
I'd say you're getting your audiences confused here. From Mark's email,
he's writing a user guide (<quote>we are creating a manual that
helps people use Thunderbird for their daily e-mail
tasks</quote>). What you want is an administrator's guide.
<br>
<br>
Similar, but different ;)
<br>
<br>
L
<br>
<br>
<pre wrap="">
<fieldset class="mimeAttachmentHeader"></fieldset>
_______________________________________________
Discuss mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Discuss@lists.flossmanuals.net">Discuss@lists.flossmanuals.net</a>
<a class="moz-txt-link-freetext" href="http://lists.flossmanuals.net/listinfo.cgi/discuss-flossmanuals.net">http://lists.flossmanuals.net/listinfo.cgi/discuss-flossmanuals.net</a>
</pre>
</blockquote>
</body>
</html>