[FM Discuss] best way for booki users to get support

[helen varley jamieson]

one problem i have with both the blog (http://blog.booki.cc/) & the 
booki site (http://www.booki.cc/) is that it isn't easy to find 
background information - who, why, how etc (i've been looking for this 
recently in the course of trying to put together the ars electronica 
submission, but more about that in a separate email). apart from 4 
sentences on the home page, the site only gives long lists of groups, 
books & people;  the blog has heaps of great information & tutorials for 
when you are actually working with booki; but on neither is it easy to 
find any contextualising background info. i guess that will come.

i think you're right that joining this list shouldn't be the recommended 
way to get general booki support. would it be possible to have a support 
email address? or there aren't resources to manage that?

h : )

On 30/03/11 4:42 AM, Martin Kean wrote:
> Hi, good idea John!
> I think the way the Booki blog is designed is good, displaying the text and images clearly.
> I think the Identica, Slashdot and RSS buttons are unecessary, and reader comments could be added here instead.
> At http://blog.booki.cc/ the posts succeed each other chronologically, so perhaps a button link 'show comments', rather than comments beneath each post in the long format.
> cheers, Martin
> ________________________________________
> From: discuss-bounces at lists.flossmanuals.net [discuss-bounces at lists.flossmanuals.net] On Behalf Of John Curwood [marketing at lovinglearning.co.nz]
> Sent: Wednesday, 30 March 2011 1:59 p.m.
> To: discuss at lists.flossmanuals.net
> Subject: [FM Discuss] best way for booki users to get support
>
> I've just finished writing a Tutorial for the booki blog and at the
> bottom of the post I want to add a sentence telling readers where to
> go if the need help or have questions regarding Booki.
>
> I know we had some discussion a month or two ago regarding the
> addition of some sort of forum for these sorts of question, but in
> the meantime for those who have questions where would be the best
> place to point them?
>
> The only two options I could think of would be either joining the FM
> discuss list or adding a comment to the post.  Asking someone to join
> the FM list and then post a question could be confusing to someone
> who is using Booki for something completely unrelated to Floss
> Manuals so I'm leaning towards adding a comment to the blog as the
> method to ask questions.
>
> Before I add this to the tutorial and publish it does anyone have any
> other ideas for the best way of people to ask Booki questions?
>
> Cheers,
>
> John
>

-- 
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helen varley jamieson: creative catalyst
helen at creative-catalyst.com
http://www.creative-catalyst.com
http://www.avatarbodycollision.org
http://www.upstage.org.nz
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