[Booki-dev] Fwd: Problem with Lulu content item #9186585

[Mushon Zer-Aviv]

  yeah, that's a big one. I'm glad we're catching it...

Mushon Zer-Aviv
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On 8/30/10 11:29 AM, adam hyde wrote:
> actually i think i can see the issue.
>
> Lulu requires all fonts to be embedded including the 'standard' 14 fonts
> or so that are stipulated by the pdf specification. Hence while
> Helvetica is a standard font and all PDF readers under the sun are meant
> to know how to render it and dont require it to be embedded....lulu and
> other PoD services _do_ require it to be embedded.
>
> When I look at your contents file Helvetica is not embedded. Which means
> its a bug...will file it for Doug...
>
> adam
>
>
>
>
> On Mon, 2010-08-30 at 11:19 -0400, Mushon Zer-Aviv wrote:
>> I keep getting these "font not embedded" error messages from Lulu...
>>
>> The interior PDF looks fine:
>> http://www.lulu.com/items/volume_68/9186000/9186585/2/print/collaborativefutures-en-2010.08.23-a5.pdf
>>
>> and the cover PDF does too:
>> http://www.lulu.com/items/volume_68/9186000/9186585/2/print/9186585_cover.pdf
>>
>> To be on the safe side with the cover file I outlined all the fonts,
>> so the problem cannot be there.
>> Any chance Objavi exports PDFs that are not compatible with Lulu?
>>
>> -------- Original Message --------
>>                            Subject:
>> Problem with Lulu content item
>> #9186585
>>                               Date:
>> Mon, 30 Aug 2010 08:05:54 -0400
>>                               From:
>> noreply at lulu.com<noreply at lulu.com>
>>                           Reply-To:
>> noreply at lulu.com,
>> do-not-reply at lulu.com
>>                                 To:
>> mushon at shual.com
>>
>>
>> Dear Mushon Zer-Aviv,
>>
>> We regret to inform you that there has been a problem fulfilling an order for http://www.lulu.com/content/9186585. Our printer has delivered us the following error:
>>
>> We have been notified that your file will not RIP (print) on Lulu's printer in its current format.  The error message we received was 180: Content ID 9186585 font not embedded.
>> Regards,
>>
>> Lulu Support
>>
>> http://www.lulu.com/support
>>
>>
>> _______________________________________________
>> Booki-dev mailing list
>> Booki-dev at lists.flossmanuals.net
>> http://lists.flossmanuals.net/listinfo.cgi/booki-dev-flossmanuals.net
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