[FM Discuss] OSBR article on "Open source user assistance"

[adam hyde]

cool! just going to get a coffee and read it now. I see Belinda Lopez
also mentioned FM this month in the same series:
http://www.osbr.ca/ojs/index.php/osbr/article/viewArticle/1025/985


adam





On Fri, 2010-01-01 at 12:26 -0600, Janet Swisher wrote:
> Hi all, and happy new year!
> 
> My article on "Open source user assistance: ensuring that everybody
> wins" has been published by Open Source Business Resource:
> http://www.osbr.ca/ojs/index.php/osbr/article/view/1024/984
> 
> My thanks to the folks I interviewed for the article, and especially
> to Andy Oram for an extended conversation on the topic and for
> connecting me with Dave Greenberg of CiviCRM.
> 
> I welcome feedback about the article, by email, in comments at OSBR
> (requires registration), or on my blog post about it
> (http://www.janetswisher.com/?itemid=222).
> 
> Cheers,
> Janet
> _______________________________________________
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> Discuss at lists.flossmanuals.net
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Adam Hyde
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